Industry Solution
Qera ERP for Services
Manage service businesses on a single platform, from project and service contracts and field service to time/cost tracking and recurring billing. With Qera ERP, track project profitability and customer relationships.
Sector challenges
Common problems in the Services sector
Typical bottlenecks that slow down day-to-day operations in this sector.
- When the time and cost spent on service projects isn't tracked, project profitability is unknown.
- When contract, subscription and recurring service invoices are handled by hand, revenue leakage and errors occur.
- When field service and maintenance jobs aren't planned, teams are used inefficiently and SLAs are at risk.
- When customer request, quote and contract processes are scattered, sales and follow-up weaken.
- When approval and process flows aren't standardized, operational control is lost.
The Qera approach
How Qera solves it
Solutions set up for the sector's needs, with modules that work together.
See project profitability clearly by tracking service projects by task, time and cost with Project Management.
Define contracts and recurring services and bill them regularly and automatically via e-Invoice/e-Dispatch.
Plan field service-maintenance work orders and handle team and SLA tracking with the Field Service module.
Manage customer request, quote and contract processes from one place with CRM and Sales Management.
Connect quote approval, service acceptance and billing steps to standard flows with Workflow / BPM.
Track income-cost performance by project, customer and service in real time with Business Intelligence dashboards.
Related modules
Modules that stand out in this sector
Explore the Qera ERP modules that address this sector's needs.
FAQ
Frequently asked questions
The Project Management module tracks the time and cost spent on service projects; compared against revenue, profitability is calculated clearly per project.
Contracts and recurring services are defined; with e-Invoice/e-Dispatch integration, regular and automatic billing prevents revenue leakage.
The Field Service module lets you plan field service and maintenance work orders, assign them to teams, and handle SLA/time tracking.
Let's plan Qera for the Services sector together
Get in touch for a demo tailored to your sector's specific needs.