Solution
Build your own multi-vendor marketplace
Marketplace Infrastructure is a module, integrated with the ERP, that lets you build a multi-vendor marketplace where sellers and customers meet on a single platform. Commission calculations, vendor payouts and invoicing are managed in the Qera finance module, with no separate accounting program; the module runs on scalable Microsoft Azure infrastructure.
Challenges you face
Problems in day-to-day work
This module is built to fix the problems below.
- Commission and payout reconciliations are done manually in Excel because accounting is kept separate in off-the-shelf marketplace software.
- Each vendor's product, price and order management puts a load on the center.
- When multiple vendors sell the same product, product cards multiply and the catalog becomes messy.
- There is no automatic oversight mechanism for vendors who delay orders or ship defective goods.
Capabilities
What can you do with Build your own multi-vendor marketplace?
The module's core features.
Vendor panel and onboarding
Vendors apply by uploading their tax certificate and documents; approved vendors upload products, update prices, package orders and print shipping labels from their own panel.
Commission and revenue models
Define category-based, vendor-based or campaign commission rates; in addition to sales commission, set up revenue models such as monthly store rent or featured-product advertising.
Unified cart and split order
The customer buys products from different vendors with a single payment; the system automatically splits the order in the background and drops a separate order to each vendor.
Financial reconciliation and payout distribution
The platform commission, shipping fee and any penalty amount are automatically deducted from the customer payment; the remaining amount is calculated as the vendor payout, and value-dated payment rules can be defined.
Single catalog and buybox system
Vendors selling the same product are listed under a single product card; the vendor offering the best price, fast shipping and high store rating wins the buybox.
Vendor performance scorecard
Automatic penalty points are applied to vendors who delay orders or ship defective goods; the store of vendors falling below a certain score can be suspended.
Outcomes
What it delivers for your business
What you see in daily operations once it is set up properly.
- Commission invoices and payouts are posted to the general ledger instantly, so no amount goes unrecorded.
- Vendors handle products, prices and orders in their own panel, so thousands of vendors can be managed without loading the central team.
- The buybox and performance scorecard push vendors toward better prices and service.
- With the low-code structure, you define your own business model (for example, a quote-based B2B marketplace) in the system.
- Microsoft Azure's automatic scaling handles traffic during heavy campaign periods.
FAQ
Frequently asked questions
No. The Marketplace module is part of the ERP; commission calculations, vendor payouts and invoicing processes are managed directly in the Qera finance module.
Each vendor has a dedicated panel; they can transfer products one by one, in bulk via Excel, or from their own systems via XML/API integration.
The customer makes a single payment; the system automatically splits the order in the background and sends a separate order to each vendor. Each vendor produces their own shipping label.
The vendor performance scorecard applies automatic penalty points to vendors who delay orders or ship defective goods; the store of vendors falling below a certain score can be suspended automatically.
Let's configure Build your own multi-vendor marketplace around your business
Get in touch for a demo tailored to your team's needs.