Solution
B2B Dealer Portal
The B2B dealer portal is a self-service commerce platform where dealers, distributors and corporate customers place their own orders, pay and view their statements 24/7. Qera delivers dealer-specific pricing and campaigns, live stock, online collection via virtual POS, and account-statement access, all connected live to the ERP.
Challenges you face
Problems in day-to-day work
This module is built to fix the problems below.
- Dealer orders get lost among phone calls, WhatsApp messages and Excel lists.
- Your sales support team loses time collecting orders and answering stock questions instead of finding new customers.
- Dealers call to ask about stock, so both they and your team lose time.
- Tracking each dealer's different pricing and campaign terms by hand increases error risk.
- Dealers constantly call accounting to ask for statements and balances, which drags out reconciliation.
Capabilities
What can you do with B2B Dealer Portal?
The module's core features.
Dealer-specific pricing and campaigns
Each dealer has different commercial terms. When a dealer logs in, the system recognizes them and lists only their specific prices; campaigns such as 'buy 3 pay 2' or basket discounts go live in the portal the moment you define them in the ERP.
Live stock information
The dealer sees in real time whether the product they want to order is in the warehouse ('In Stock', 'Out of Stock' or 'A few left'); they can't order an unavailable product, so no order has to be cancelled later.
Online collection via virtual POS
The dealer pays by credit card when completing an order or paying a due balance. The collection is posted to the account in the ERP instantly and the risk limit reopens.
Account statement and self-service balance
Dealers view past invoices, payments and current balance as PDF/Excel from their own panel in the portal; no need to call accounting for reconciliation.
Fast cart and variant product selection
Create orders of hundreds of lines by scanning barcodes or uploading an Excel product list; make error-free choices by seeing color, size or measurement options in a matrix layout.
Mobile compatibility and 24/7 access
The portal is fully compatible with phones and tablets. Even after closing the shop, your dealer can complete an order in the evening at home or in the field.
Outcomes
What it delivers for your business
What you see in daily operations once it is set up properly.
- Dealers enter their own orders in the portal 24/7; order-taking by phone and WhatsApp decreases.
- The sales support team spends less time on phone calls and email and more on new customers.
- Online payment and credit-card options speed up collection.
- Because the dealer enters the order, returns caused by wrong orders decrease.
- Dealers see stock levels and their account statement on their own screen.
FAQ
Frequently asked questions
Yes. The portal and the ERP run on the same platform, so a price change or an out-of-stock item in the ERP shows on the dealer's screen shortly after; no separate synchronization is needed.
Yes. A specific discount and price list can be defined for each dealer. When the dealer logs in, the system recognizes them and shows only their prices.
Yes. Thanks to virtual POS integration, the dealer can pay by credit card when completing an order or paying a due balance. The collection is posted to the account in the ERP instantly.
Yes. Dealers can view past invoices, payments and current balance as PDF or Excel from their own panel in the portal; no need to call accounting for reconciliation.
Yes. The portal is fully compatible with phones and tablets; dealers can create orders outside the shop, in the field or at home.
Let's configure B2B Dealer Portal around your business
Get in touch for a demo tailored to your team's needs.